flash cards

chapter 12 terms

Term Definition
call tracking software Call tracking is a technology which can enable the pay per call
component services You can use the Component Services snap-in in Microsoft Management Console (MMC) to configure and administer Component Object Model
default program A default program is the program that Windows uses when you open a particular type of file
escalate become more intense or serious
expert system a piece of software programmed using artificial intelligence techniques
file association A file association associates a file with an application capable of opening that file
memory diagnostics Memory testers are specialized test equipment used to test and verify memory modules
regsvr32 regsvr32 (Microsoft Register Server) is a command-line utility in Microsoft Windows operating systems for registering and unregistering DLLs and ActiveX controls in the Windows Registry
safe mode Safe mode is a diagnostic mode of a computer operating system (OS). It can also refer to a mode of operation by application software
secondary logon
system file checker System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files
taskkill In Microsoft's command-line interpreter Windows PowerShell, kill is a predefined command alias for the Stop-Process cmdlet. … The usual syntax for this command is taskkill
tasklist Displays a list of applications and services with their Process ID (PID) for all tasks running on either a local or a remote computer.
technical documentation technical documentation refers to any type of documentation that describes handling, functionality and architecture of a technical product
ticket

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